Hope this helps you XBox Volunteer, Insider, Ambassador. Unlike The Witcher 3 where you can play the DLC's separately, ME3 DLC's can only be played within main game as the story progresses. You have to have a high level of XP to play the DLC's and they are all part of the extended story and appear as you progress in game. So just to verify, are you not seeing any of that content in the game, after you've reached certain thresholds denoted in the page linked, or having you just been looking to jump into the content directly? You'd receive missions to check out the new content after you met I just checked this page here and that seems to be the case. Please go to Settings => System => Storage => Clear local saved games.įrom what I remember the DLC for Mass Effect 3 was not separate in that you wouldn't launch it directly from outside of the game, but as it was installed, it opened up new areas, missions, and equipment within your game. We are contacting you regarding you Mass Effect 3 DLCs launching issue, In order for you to be able to launch them, please clear the local saved games on your xbox, follow the steps below: Subject: (Mod Removed - Personal Information) - xbox support team Here's the only remotely helpful response we've received from Microsoft (even though it was something we'd already tried): Point and accepted that we've wasted our time and money, but maybe there's still hope? This is by far the most ridiculous and frustrating experience we've had with DLC on any system. Of course this made absolutely no difference and was a waste of $20, but we were completely out of ideas.Ĭan anyone help? Have any of you gone through the same painstaking hours of troubleshooting only to discover a solution that's never been shared anywhere on the internet? We've thrown our hands up at this Reason we couldn't access the DLC (we bought our disc copy of the 360 game used, so I dunno?). (including the one the DLC was originally released for - so this is apparently not an XBox One problem?) we basically get the message, "Hey, we know you paid for this and downloaded this and installed it, but you can't play it!"ħ) As a last possible resort, we actually went to the length of purchasing the base game we already own from the Microsoft Store, for an additional $20 (more wasted $!), just in case that was the Time and effort and making room, downloaded the DLC, and encountered the same exact problem on the 360: Cannot launch from within the game ( "Play now" is grey and not selectable).
This required clearing a lot of space, since the smallest DLC is still almost 2gb and we had 330mb free on the hard drive.
Didn't matter.Ħ) We even tried installing one of the DLC's on our XBox 360.
No difference.ĥ) We have downloaded my wife's user profile to the console, which I think we had already done, but went ahead and did it again. Tried unplugging and replugging the router (it's a wirelessĬonnection so there is no ethernet cable to unplug).
NoĤ) We tried clearing the alternate MAC address, unplugging the power cable, waiting, restarting the console (as suggested by a Microsoft chat agent).
We've also moved it all from an external drive to the internal drive, just in case that was the problem. It has had no effect.ģ) We have tried uninstalling and reinstalling the game and its DLC several times. It has worked every time, but as described above, we still can't access the DLC once we get to the title screen.Ģ) We've tried clearing all local saved game data. This is a common problem with a common solution, and
We've also tried launching from the Store, and while the base game shows "Installed" and "Play", all of the DLC only shows "Installed" with no option to play.ġ) We have tried every possible combination of going offline and back online, to avoid the game hanging on the "Checking downloadable content" screen. "Play now" is grey and can be selected but not clicked. Launching from within the game (after going offline and back online to clear the "checking DLC" screen), all DLC we've purchased shows up as downloaded with check mark next to it, and we get 3 options: Yes, that means we've seen every thread out there and tried every common (and not so common) solution. My wife and I have wasted more than a few hours troubleshooting this.